Organization skills

Job: Human Resources Manager at the International Organization for Migration – IOM

The context

  • Under the direct supervision of the Senior Resource Management Officer (SRMO) and the overall direction of the Head of Mission (CoM) in Nigeria, and in close collaboration with the Human Resource Management (HRM) units at Headquarters (HQ), at the Manila Administrative Center (MAC) and the Panama Administrative Center (PAC), the successful candidate will be responsible and accountable for managing the human resources functions of the country office and its sub-offices.

Main functions / Responsibilities
Unit management:

  • In coordination with the SRMO, oversee the human resources management function in the Country Office, including its sub-offices, in accordance with the policies, procedures and practices of the Organization. Advise the SRMO and CoM on the interpretation and application of IOM human resources policies, rules and regulations, as well as standards and techniques taking into account the activities of the Country Office.
  • Supervise and monitor the work of HR staff in the execution of all HR administrative transactions, including preparing staff actions, updating PRISM HR and processing contracts. Conduct SES assessments of direct reports.
  • Liaise with IOM’s external partners on HR related policies. Act as a focal point for external HR companies in terms of recruiting and deploying staff for work in emergency areas. Review and process all HR documentation received from HR companies.

PRISM HR Administration:

  • Maintain the Country Office PRISM HR module and keep its information up to date. In coordination with PAC – Human Resource Advisory Services (HRAS), MHRO – Personnel Administrative Support Team and Regional Office, coordinate and implement new salary scales.
  • Monitor and ensure effective administration of the PRISM HR organizational management module.
  • Monitor and supervise the maintenance of Country Office personnel records and attendance records properly and in accordance with organizational standards.
  • Oversee the preparation of monthly national staff payroll and related administrative actions.
  • Train Country Office and Field Office HR staff on PRISM HR modules for easy administration.

HR policy and advice:

  • Assist the SRMO in rolling out and implementing new policies, instructions and procedures within the Country Office.
  • In coordination with SRMO, implement personnel policies and procedures for national staff.
  • Ensure that Country Office HR processes and actions (including but not limited to selection,
  • recruitment, retention, professional development and training activities, separation and end-of-contract functions) remain in compliance with relevant IOM policies and procedures. Advise and support employees and managers on HR issues.
  • Oversee the contractual situation and administration of international and national staff entitlements (including, but not limited to, health insurance and inclusion in the Compensation Plan (CP), step increments, family allowances, etc. .), as well as requests for promotion, recruitment, separation, etc.
  • Liaise with Manila Human Resources Operations (MHRO) and Finance section on provision of benefits/privileges to international field staff such as hazard pay, health insurance/service plan medical (HI/MSP), scholarship, home leave, rental subsidy, etc., and administration of rest and recuperation travel.
  • In coordination with the SRMO, liaise with relevant offices at HQ and PAC-HRAS as required, support the management of administrative actions and the handling of grievances and the resolution of disciplinary matters.

Talent management:

  • Advise on staffing issues and oversee the development of project staffing tables, including vacancies and the use of temporary assistance to meet exceptional work requirements.
  • In consultation with line managers, monitor and assess staffing needs and ensure effective workforce planning.
  • Advise and support line managers in recruitment processes for locally recruited staff.
  • If necessary, support the recruitment of international staff.
  • Monitor compliance with the Personnel Appraisal System (SES) within the Country Office and advocate for the timely completion of the performance management process in accordance with organizational deadlines. Provide support to all staff on business related issues. As needed, facilitate performance management discussions between staff and supervisors.
  • Coordinate the planning and organization of staff development and training for the Country Office in close collaboration with Human Resource Management/Staff Development and Learning (HRM/SDL).
  • Collaborate with line managers to establish priorities and plans for staff development and training. Provide induction training and other forms of staff training.

Monitoring and Reporting:

  • Assist the SRMO in the preparation of administrative reports that may be required in coordination with heads of units/programmes, as needed.
  • Oversee the preparation of reports relating to the personnel administration of the international and national staff of the Nigeria Country Office, as required.
  • Review audit recommendations on HR issues and, in coordination with the SRMO, implement them within the HR function.
  • Prepare special reports and participate in and/or lead special HR projects in coordination with MAC, PAC and/or HRM HQs.
  • Perform any other duties that may be assigned.

Qualifications and experience required

  • Master’s degree in human resources, public administration, social sciences or business administration or a related field from an accredited academic institution with five years of relevant professional experience; Where
  • University degree in the above fields with seven years of relevant professional experience;


  • Work experience in management and administration in all facets of HR, talent acquisition, talent management, administration of contracts and staff rights, interpretation and implementation of rules and staff regulations and development of HR guidelines in a complex humanitarian environment;
  • Previous work experience in an international organization is an advantage;
  • Previous work experience in Africa and/or developing countries is an advantage;
  • Knowledge of the UN Common System or similar systems is an advantage; and,
  • A high level of computer knowledge is required; a good knowledge of the MS Office suite and PRISM is essential.


  • Ability to prepare clear and concise reports;
  • Excellent communication and writing skills with the ability to analyze complex issues and identify and convey clear and timely solutions;
  • Strong general analytical skills; and,
  • Strong organizational skills.

Languages ​​:

  • The official languages ​​of IOM are English, French and Spanish.
  • External candidates for all Professional category positions must be fluent in English and have at least a working knowledge of one other UN language (French, Spanish, Arabic, Russian or Chinese).
  • For all applicants, fluency in English is required (oral and written). Working knowledge of French and Spanish is an advantage.
  • Proficiency in the required language(s) will be specifically assessed during the selection process, which may include written and/or oral assessments.

Required Skills :
Values ​​- all IOM staff members are expected to uphold and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and Transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a calm, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Level 2 Behavioral Indicators:

  • Teamwork: Develops and promotes effective collaboration within and between units to achieve common goals and maximize results.
  • Delivering Results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed results.
  • Manage and share knowledge: constantly seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for the achievement of organizational priorities and takes responsibility for own actions and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex topics in an informative, inspiring and motivational way.

Managerial skills – Level 2 behavioral indicators:

  • Leadership: Provides clear direction, leads by example, and demonstrates the ability to achieve the organization’s vision; helps others realize and develop their potential.
  • Empower others and build trust: Creates an atmosphere of trust and an enabling environment where staff can bring their best and develop their potential.
  • Strategic Thinking and Visioning: Works strategically to achieve organizational goals and communicates clear strategic direction.
  • Competencies will be assessed during a competency-based interview.


  • Internationally recruited professional staff should be mobile.
  • Any offer made to the candidate in relation to this vacancy announcement is subject to confirmation of funding.
  • This selection process may be used to staff similar positions in various duty stations.
  • Candidates recommended and approved by the Appointments and Postings Committee will remain eligible for appointment to a similar position for a period of 24 months.
  • The list of NMS countries above includes all IOM Member States that are not represented in the professional category of staff members.
  • For this category of staff, candidates who are nationals of the country of the duty station cannot be considered eligible.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
  • Subject to certain exemptions, vaccination against COVID-19 will in principle be required for those hired from November 15, 2021. This will be verified as part of the medical clearance process.

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